Privacy Policy

Last updated: 19.11.2025

AKB Construction operates www.akbconstruction.co.uk
. This Privacy Policy explains how we collect, use and protect your Personal Information when you use our website or contact us by telephone or email. By using the Site, you agree to the collection and use of information in line with this policy.

Information We Collect
Information You Provide to Us

When you use our Site, you may voluntarily give us Personal Information, for example when completing an enquiry form or contacting us by phone or email. This information may include your name, address, email address, telephone number and details relating to your enquiry.

Telephone Measurement

We may use call measurement numbers on the Site to help understand how visitors engage with us. If you choose to call a number displayed on the Site, we may record the date, time, duration of the call and the telephone number used.
No call content is recorded.
This information is stored securely in a password-protected system that uses an SSL Certificate.

Information Collected Automatically
Log Data and Analytics

Like many websites, our Site collects standard internet log information. This includes your IP address, browser type, pages visited, time and date of visits and how long you spend on each page.

We use third-party services such as Google Analytics to help analyse visitor behaviour. This information helps us improve user experience but does not personally identify you. We do not attempt to identify individual visitors and we have no plans to do so.

Google Analytics Data Retention

Google Analytics data is stored for a set retention period, typically 26 months, unless otherwise specified. Once this period expires, the data is automatically deleted. Some settings allow the retention period to reset each time you return to the Site. If no new sessions occur before the end of the retention period, the data is removed.

Site Visitor Recording (Hotjar)

We may use Hotjar to better understand how visitors interact with the Site. Hotjar collects information anonymously, including device information, screen size, browser type, country location and user behaviour such as clicks or scrolling.

No data collected allows us to personally identify you. Hotjar stores this information in a pseudonymised user profile. You can view Hotjar’s full privacy information on their website.

Cookies are small files stored on your device to help websites function and improve user experience. Our Site uses cookies to collect information such as visitor behaviour and preferences.

You can set your browser to refuse cookies or alert you when cookies are being sent. Some features of the Site may not work properly without cookies enabled.

Communications

If you have used our services or contacted us previously, we may use your Personal Information to send relevant updates, service information or occasional marketing messages. We do not share your information with third parties for marketing purposes unless you have been informed and have provided consent.

Security

We take the security of your Personal Information seriously and use commercially acceptable methods to protect it. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

Changes to This Privacy Policy

This Privacy Policy is effective as of 19.11.2025 and will remain active unless updated. Any changes will take effect immediately once posted on this page.

If material changes are made, we may notify you by email or by adding a clear notice on our website. Continued use of the Site after any changes constitutes your acceptance of the updated policy.